1) Scope & Who We Are
Yeh Privacy Policy KingExch9 ki websites, forms, WhatsApp/chat support aur related services par apply hoti hai (“Services”). “We/Our/Us” ka matlab KingExch9 hai.
2) Data We Collect
| Category | Examples | Source |
|---|---|---|
| Identity & Contact | Name, mobile/WhatsApp, email, address, age (18+ verification) | You provide (forms, WhatsApp) |
| KYC (where required) | ID proofs, selfie, payment instrument ownership | You provide; verification partners |
| Transaction | Deposits, withdrawals, payment references (no card storage on our site) | Payments & support workflows |
| Usage & Device | Pages viewed, clicks, IP, device type, OS/browser, referrer | Automatic via cookies/SDKs/logs |
| Communications | Support messages, call/chat notes, feedback | You provide |
Sensitive/KYC data is collected only when necessary and processed with extra safeguards.
3) How We Use Your Data (Purposes)
- Account setup, ID creation, and support (including demo IDs).
- Payments processing (deposits/withdrawals) and fraud prevention.
- Responsible gaming & compliance (age/KYC checks, limits, time-outs).
- Service improvement, analytics, and troubleshooting.
- Sending important notices (service, security, policy updates) and—only with consent—offers or tips.
4) Legal Bases / Consent
Jurisdiction ke hisaab se hum data ko in bases par process kar sakte hain:
- Consent: e.g., marketing messages, certain cookies.
- Contractual necessity: ID setup, payments, support.
- Legitimate interests: security, fraud prevention, service improvement (balanced with your rights).
- Legal obligation: age/KYC, tax, audit, record-keeping.
Aap hume di gayi marketing consent ko kabhi bhi withdraw kar sakte hain — “STOP” reply on WhatsApp/SMS ya email bhej kar.
5) Cookies & Analytics
Hum essential cookies (security, session) aur optional analytics use kar sakte hain.
| Type | Purpose | Retention |
|---|---|---|
| Essential | Site run, security, form protection | Session / short-term |
| Analytics | Traffic stats, performance | Months (aggregated) |
| Preferences | Language, UI choices | Until cleared / months |
Browser settings se cookies control/clear kar sakte hai. “Do Not Track” signals ka response platform/provider support par depend karta hai.
6) Sharing & Transfers
- Vendors/Processors: Hosting, analytics, KYC, payments, communication tools—contractually bound to protect data.
- Compliance & Safety: Lawful requests, fraud prevention, policy enforcement.
- Business changes: In case of merger/acquisition, this policy (or successor notice) will continue to apply.
- Cross-border transfers: Data may be processed outside your country with appropriate safeguards.
7) Retention
Data utna hi rakhte hai jitni zarurat ho: account/service lifecycle, legal/audit requirements, dispute resolution. Retention over ho jaane par data ko securely delete/anonymize kiya jata hai.
8) Security
- Encryption in transit, access controls, and least-privilege practices.
- Fraud & abuse monitoring; anomaly detection.
- No card details are stored on this site; UPI/bank handled via verified channels.
Internet par 100% security guarantee possible nahi hoti, lekin hum best-practice safeguards apply karte hain.
9) Your Rights & Choices
- Access/Export — apne data ka copy maang sakte hai.
- Rectify — galat details sudharwa sakte hai.
- Erase — certain data ko delete karwa sakte hai (legal limits apply).
- Restrict/Objection — specific processing par objection/limit.
- Consent Withdraw — marketing se opt-out.
Request bhejne ke liye: support@kingexch9.net. Identity verify karne ke liye info mang sakte hai.
10) Children / 18+
Services 18+ ke liye hain. Hum janbujhkar minors ka data collect nahi karte. Agar aapko lagta hai ki minor data share hua hai, hume turant batayein takki hum delete kar sakein.
11) Third-Party Links
Site par third-party websites/apps ke links ho sakte hain. Unki privacy practices alag hoti hain — please unki policies padhein.
12) Contact / Grievance
Privacy queries, complaints, ya grievance ke liye hume likhein:
- Email: support@kingexch9.net
- WhatsApp: +91 91119 44683
We aim to respond within a reasonable timeframe.
13) Changes to this Policy
Hum is policy ko kabhi bhi update kar sakte hai. Material updates yahin reflect honge. Continued use = updated policy ki acceptance.
Last Updated
19 October 2025 (IST).